Privacy Policy

HiTek Agency is a digital agency offering design, development and marketing services. Our office is at 12313 Bellair Blvd Ste A, Houston, TX 77072, United States.

For any privacy question, email us at info@thehitekagency.com.

We only collect information you choose to give us, plus basic technical data that every website receives.

• Contact form: your name, email address, the services you are interested in, your budget range, your project description and any file you attach.
• Direct contact: anything you send us by email, phone or WhatsApp.
• Technical data: your IP address, browser type and the pages you request, which our hosting provider records in standard server logs for security and reliability.

We do not ask for payment details on this website, and we do not knowingly collect sensitive information such as health or financial data.

• To reply to your enquiry and prepare a proposal or quote.
• To deliver and manage a project if you become a client.
• To keep the website secure and working properly.
• To meet legal, tax or accounting obligations.

We do not sell your personal information, and we do not use it for automated decision-making or profiling.

This website does not use analytics, advertising or tracking cookies. Your browser may store small technical preferences that keep the site working, which do not identify you.

Our contact page shows an interactive map. Its map tiles are loaded from OpenFreeMap (based on OpenStreetMap data), which receives your IP address when the tiles are requested but does not set cookies. The "Get directions" button opens Google Maps in a new tab, where Google's own privacy policy applies.

If we add analytics or other tracking tools in the future, we will update this policy and, where required, ask for your consent first.

We share information only with service providers that help us run this website and our business, and only as much as they need:

• Email delivery: contact form messages are sent to our inbox through Resend, an email delivery service.
• Hosting: our website hosting provider processes technical data to serve the site.
• Maps: OpenFreeMap provides the map tiles on our contact page.
• Media: some images on this site are currently loaded from third-party image services, which receive your IP address when an image is requested.

We may also disclose information if required by law, or to protect our rights, our clients or the public.

We keep enquiry emails for as long as needed to respond and follow up, and normally no longer than 24 months if you do not become a client. Client project records are kept for as long as the relationship lasts and as required for legal and accounting purposes. You can ask us to delete your information at any time.

This website is served over HTTPS, and we limit access to your information to people who need it to do their work. No method of transmission or storage is completely secure, but we take reasonable steps to protect your data.

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you and get a copy.
• Ask us to correct or delete it.
• Object to or limit how we use it.
• Withdraw consent you gave earlier.

To make a request, email info@thehitekagency.com. We will reply within 30 days and will not treat you differently for using these rights.

Our services are meant for businesses and adults. We do not knowingly collect information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

We are based in the United States and work with clients worldwide. If you contact us from another country, your information will be processed in the United States and by our service providers, who may operate in other countries.

We may update this policy from time to time. The date at the top of this page shows when it was last changed. Significant changes will be highlighted on this page.

Questions about this policy or your information? Email info@thehitekagency.com, call +1 346-846-3633, or write to us at 12313 Bellair Blvd Ste A, Houston, TX 77072.